Authorized Dealer Sales Warranty Policy - Effective 1/1/2012

We offer a one year replacement warranty on all of our pieces, excluding CDI boxes. For all sales through authorized dealers (including web sales), the following procedure must be followed in order for us to honor any warranties:

  • The end user (your customer) must be in touch with the dealer/outfit (this is you, our dealer) from whom the purchase was made.
  • The dealer/outfit (this is you, our dealer) would then contact Rick's Motorsport Electrics for a return authorization number.
  • All warranty shipments MUST have a return number before being processed.
  • Return authorization numbers expire after 60 days.
  • Rick's Motorsport Electrics MUST receive a proof of purchase from one of our distributors before the warranty is processed. If the dealer purchased directly from Rick's Motorsport Electrics, we can find that information in our records.
  • Once we receive the part and proof of purchase, we will test the part. If the part is defective, we will ship out a replacement piece at no charge. If the part tests good, we will ship it back as is.
  • Rick's Motorsport Electrics will replace parts that fail due to manufacturer error excluding CDI boxes. However, we cannot be responsible for any other damage or labor reimbursements.
  • The dealer/outfit is responsible for all return shipping and insurance charges.
  • There is no warranty for gear tooth failure on starter motors.
  • Warranty will be void if failure results from misuse of product or damage caused by any other improper action.
  • There is no warranty/return for misdiagnosis or customer error.

 

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